Shipping & Delivery

Every Hey Mama order is packed with care and sent out from the UK. Here's everything you need to know about how and when your order will arrive.

Where we ship

We currently ship to addresses within the United Kingdom.

Shipping rates

  • Orders under £20: £4.99 standard delivery
  • Orders £20 and over: free standard delivery

Delivery times

Standard delivery arrives within 3 to 5 business days of dispatch. You'll receive a confirmation email once your order is on its way.

Please allow a little extra time during busy periods and around public holidays.

Order questions

If you have any questions about your order or delivery, please email us at hello@heymama.vip and we'll be happy to help. We aim to reply within 1 to 2 working days.

Returns

For details on returns and refunds, please see our Refund Policy. If you need to return an item, email us first at hello@heymama.vip and we'll send you the correct returns address.